Your order will be shipped in plain discreet padded envelopes or boxes using the required amount of padding and protection.
Returns or Exchanges
Products in an unused and saleable condition can be returned or exchanged within 14 days of receipt.
Please inform us via email or return your returned goods with the returns note included in your package. Refunds will be credited to your original method of payment within 14 days after proof of purchase.
We reserve the right not to accept returns for custom and tailor-made products.
Unfortunately goods of an intimate nature are not returnable unless in a sealed and saleable condition or faulty.
Please be aware that packages sent outside the EU may be subject to import taxes and brokerage fees.
First Class Parcel
A standard 1st Class Royal Mail service for items under 1.5kg
First Class Parcel (Signed For)
Limited tracking with this service sent using Royal Mail Signed For™
Prices start at £3.99
UPS Courier to UK
Fully tracked. Once dispatched, UK orders usually arrive the next working day, Monday - Friday. Orders placed on Friday morning are likely to arrive the following Monday. Please note, for products manufactured in our workshop, next day delivery may not be possible.
Prices start at £6.99
UPS Courier Outside UK
Fully tracked. EU and International shipments by UPS take between 2 - 5 working days. Non-EU orders are subject to local import taxes and brockerage fees.
Prices start at £9.99 + import taxes & brockerage.
For all orders, we try our hardest to ship stock items within 24 hours and special delivery items on the day of the order where possible. Unfortunately items over 2kg are not available for Saturday delivery.